Direct Support Professional/PCA

The role of a Direct Support Professional (DSP) or Personal Care Attendant (PCA) is designed to help individuals with developmental disabilities,
mental health conditions, traumatic brain injuries, or chronic illnesses to increase independence. Direct
Support Professionals work one on one with a client in their own homes and in the community to build skills
that empower them, as well as help them to engage and integrate within their community.
Your role will look unique to each client as you come alongside them to take part in tasks such as running
essential errands, attending appointments, managing schedules, personal organization, household
management, financial management, meal planning, exploring, participating in hobbies, and more.

As a direct support professional, the rapport that you build with your clients will assist them in building the skills
and confidence needed to live independently in their community and achieve their goals.

● Meet with clients regularly as scheduled in their homes and in the community
● Support clients through creative, thoughtful, problem-solving
● Ability to assist and execute clients’ goals and objectives
● Understand and work to follow through with support plan goals
● Assist clients in planning and structuring time together
● Timely completion of documentation of activities and progress as directed by supervisor
● Clear and professional communication with clients, supervisors, and members of the support team
● Transporting clients as needed throughout the community for appointments and activities

● High School diploma or equivalent
● 2+ years of customer service experience
● Reliable car that is well maintained and suitable for client transportation
● Valid driver’s license and valid car insurance
● Ability to pass a criminal background check
● Ability to pass and maintain required training for DHS compliance such as CPR/First aid and HIPAA

Essential Functions:
● Occasionally move up to 20lbs for various client needs.
● Ability to remain in a stationary position for up to 75% of the session
● Frequently move within and about the clients’ residence and/or community, including
ascending/descending stairs or ladders.
● Have and maintain a valid driver’s license
● Frequently, and throughout the session, verbally communicate with clients
● Ability to view clients in-person throughout sessions

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